The computer crashed suddenly last week, after something of a slow, drawn-out dying process.
The EasyTech people at Staples were simply amazing. They bent over backwards to get back as much as possible. It was the hard drive. We had to install a new hard drive. Somehow they managed to save most of the data. Now we just have to reinstall all the programs, if I can remember what they all are.
The thing that amazed me, was that somehow they managed to save our favorites! The last time we had a hard drive crash (different computer), we lost everything.
I’m so glad to have at least part of our data to go on with. Whew.